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Excelling in Your Role as a Health Center Leader: Communicate Like a Leader

September 17, 2020 @ 2:00 pm - 3:00 pm

Excelling in Your Role as a Health Center Leader: Communicate Like a Leader
Thursday, Sept. 17 | 2:00 – 3:00 PM EST | Register

Today’s health center needs leaders who can handle any situation that comes their way. The ability to influence, communicate and make thoughtful, effective decisions, while supporting their teams are key attributes every leader must possess. Our new managers and supervisors (emerging leaders) face the most difficult challenge—Learning to do all this while managing a new workload and focusing on the health centers most precious resource—people.

This 4-part webinar series provides the essential skills and tools needed to be an effective leader and not just “the boss.” Learn how to motivate employees and how to manage relationships. Learn the keys to effective communication, become a listening leader, and how to develop a culture ripe for curiosity and innovation.

This session (2 of 4) will help you identify where communication breakdowns occur and what can be done to remove barriers to effective communication. We will discuss the skills identified for successful leaders and work on how to create a team culture of listening.

By the end of this webinar, participants will be able to:

  • Identify problems in the communication process and describe strategies to avoid common communication problems
  • Discuss the key communication skills needed to be an effective leader
  • Demonstrate how to provide clear and concise communication to a team member
  • Explain the importance of being a listening leader and developing a team culture of questioning


National Association of Community Health Centers
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