Data Quality & Analytics Program Manager

Data Quality & Analytics Program Manager
Reports to: Director of Operations Improvement
Salary Range: $65,000 to $75,000 DOE

The Data Quality & Analytics Program Manager is part of an innovative and growing

department at Maine Primary Care Association (MPCA), supporting the improvement of clinical

processes and patient outcomes through implementation of health information technology and

data-driven decision making. The Data Quality & Analytics Program Manager will collaborate

with health centers to ensure quality data is used in decision-making analytics which inform

decisions on care, programming, and finance.

MPCA leads the Community Health Center Network of Maine (CHCNet) which supports FQHCs’

use of health IT and integrated data to provide high-quality care to patients. MPCA’s CHCNet

provides training and technical assistance to health center staff on a range of care topics. For

this role, we are seeking someone with experience with primary care operations, specifically in

medical coding and health information technology.

Essential Duties and Responsibilities:

Provide Technical Support and Training to CHCNet Health Centers

• Identify and disseminate resources to health center staff using various methods (direct

training/technical assistance, group educational sessions, learning collaboratives, etc.) in pursuit

of project-specific goals and participating health center priorities

• Support administration of program grants and deliverables including planning project activities,

coordinating project implementation, identify and analyzing data/reporting challenges, setting

and tracking deadlines, reporting activities, and convening the stakeholders needed to ensure

that project deliverables meet all requirements and expectations

• Collaborate with multidisciplinary teams and staff within health centers (e.g., quality

improvement teams, health IT teams, clinic/practice managers, and front-line clinical staff) to

set and accomplish goals that advance data quality and improve patient outcomes

• Collaborate with the Director of Operations Improvement to prepare project reports and regular

status updates and maintain project records and statistical information

• Attend relevant stakeholder and advisory meetings to support overall program implementation

and evaluation

• Analyze complex data, prioritize key focus areas based on the data, and make recommendations

that will address access and quality of care discrepancies, inform value-based payment and care

strategies, and ensure high quality data is available to health centers.

• Communicate with MPCA leadership, health center stakeholders, and various third-party

strategic partners to ensure high-quality and efficient systems and services.

• In collaboration with the Director of Operations Improvement, plan and implement a data

governance structure and processes using MPCA software (e.g., Excel, PowerBI, and Azara) to

effectively gather, analyze, interpret, and visualize data to support MPCA programs and

projects.

• Identify areas of need for training and technical assistance, develop and facilitate trainings

Manage MPCA Organizational and Program Information Systems

• Assist Director of Operational Improvement to manage and maintain data that supports MPCA’s

organizational goals and specific program initiatives and requirements

• Collaborate with Director of Operational Improvement to evaluate, prioritize, and respond to

requests for data from program managers, MPCA leadership and Board of Directors, funders,

external oversight and partner organizations, and general inquiries.

• Maintain databases to promote efficient and effective use of data in support of MPCA

organizational goals and specific program initiatives and requirements

• Support and plan internal process improvement initiatives led by the Director of Operations

Improvement

• Provide MPCA colleagues with data to support collaborations with Accountable Care

Organizations, public and private payers, funders, and other stakeholder partners

• Collaborate with the Director of Operations Improvement and other MPCA Staff on

programmatic and organizational priorities identified by MPCA leadership

Required Qualifications and Experience

• BA/BS and/or at least two years of related/transferable experience

• Hold a Certified Professional Coder (CPC) or Certified Evaluation and Management Coder

(CEMC) credential with the American Academy of Professional Coders

• Experience with health care analytics

• Excellent computer skills, including word processing, spreadsheets, databases and the ability to

learn new programs quickly

• Experience in project management

• Excellent time management skills

Preferred Qualifications and Experience

• Experience with Asana

• Experience with Salesforce

• Experience with Azara

• Experience with electronic health records (i.e. Athena, eCW, Epic, and NextGen)

• Experience with PowerBI

• Experience with Federally Qualified Health Centers

• Experience in medical records auditing

Maine Primary Care Association strives toward a culture of respect and support. We are committed to

creating a strong sense of belonging for all team members, and our process ensures an inclusive

environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or

gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or

genetics.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they

check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we

encourage you submit application materials and share with us how your lived experience and passion set

you apart.

MPCA offers a highly competitive salary based on the experience and skills of employees. Additionally,

MPCA provides a comprehensive benefits package that includes medical, dental, 403b match, ancillary

benefits, and generous paid time off benefits.

Please submit cover letter and resume to hr@mepca.org.