Director of Continuous Quality Improvement

Website Maine Primary Care Association

Are you a passionate healthcare leader committed to quality improvement, patient safety and health equity? Do you want to work for a successful nonprofit whose staff say is “dynamic, flexible and supportive”? If so, consider applying for MPCA’s Director of Continuous Quality Improvement (CQI)!

Maine Primary Care Association is a leading HRSA-funded Primary Care Association Nonprofit whose members are the 20 Federally Qualified Health Centers (FQHCs) in Maine. We are currently seeking a highly skilled, experienced Director of CQI to support the development and implementation of our Patient Safety Organization (PSO).

As the Director of CQI, you will lead the development and implementation of clinical quality improvement work plans for our Federally Qualified Health Center (FQHC) network. The person in this role will manage network relationships, facilitate communication, and foster an environment focused on patient safety and quality improvement. They will be accountable for the successful operation, performance, and strategic growth of MPCA’s Clinical Quality initiatives.


  • Lead outreach, coordination, and coaching efforts for participation in MPCA’s Patient Safety Organization (PSO).
  • Conduct training and skills building for Patient Centered Medical Home (PCMH) maintenance and quality improvement projects in chronic disease management.
  • Facilitate state-based networking and sharing of best practices among health centers.
  • Communicate relevant resources, clinical articles, and learning opportunities to all participating CHC teams.
  • Request and review health center quality assurance and improvement plans, providing written feedback, encouragement, and recommendations for potential partnerships.
  • Conduct site visits and address specific training and technical assistance issues related to quality and patient safety initiatives.
  • Conduct face-to-face quarterly meetings and/or one-on-one calls for team coaching as needed.
  • Support data collection, reporting, and dissemination of best practices, including the submission of UDS clinical measures.
  • Foster relationships with members, stakeholders, and partners, and represent the network in public and professional settings.
  • Conduct ongoing evaluation of network performance, recommend changes to ensure continuous improvement, and present reports to executive leadership and board of directors.
  • Oversee budget planning, resource allocation, and financial management in line with grant requirements and network objectives.
  • Participate in grant writing, reporting, and compliance activities.
  • Stay up to date with advancements in rural health care, patient safety, and network management, and make recommendations for implementation.


  • Bachelor’s or Master’s Degree in a health field required; clinical background in nursing or operations in a primary care setting preferred.
  • 5-7 years’ experience implementing quality improvement initiatives in healthcare.
  • Commitment to high-quality healthcare and access for all individuals.
  • Effective communication skills to support patient safety and quality improvement efforts.
  • Ability to work with community health centers, partner with allied programs, and represent MPCA professionally.
  • Curriculum development, research, and analytic skills.
  • Excellent writing and verbal skills, strong public speaking skills, and ability to manage time effectively.
  • Capacity to fulfill task requirements across multiple projects, including program management and supervision.
  • Flexible, self-motivated, and a team player.
  • Certification as NCQA-CE for PCMH recognition or willingness to seek certification.
  • Minimum of 5 years of experience in health network administration or a related role, with a proven track record of strategic development and operational leadership.
  • Experience with HRSA grants, FQHCs, rural health, and the development of PSOs strongly preferred.
  • Demonstrated understanding of health equity and the need for cultural humility as part of program activities.
  • Strong computer skills, including thorough knowledge of the MS 365 suite, Slack, and cloud file servers.
  • Extensive project management experience using tools such as Asana.
  • Ability to lead and manage multiple complex projects simultaneously.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong analytical skills and the ability to make data-informed decisions.
  • Ability to travel as necessary to network member sites.

MPCA offers a highly competitive salary based on experience and skills of employees. Additionally, MPCA provides a comprehensive benefits package that includes medical, dental, 403b match, ancillary benefits, and generous paid time off benefits.

If you are passionate about improving healthcare quality and patient safety, we invite you to apply and become a key player in our mission. Join us in making a difference in the healthcare landscape! Please submit cover letter and resume to

To apply for this job email your details to