Practice Manager – Multiple Locations

We are adding new Practice Manager positions who will collaborate in a dyad leadership model to oversee the practice leadership team and manage the daily operations of the clinic, cultivating a positive environment focused on patient-centered care. You must be engaged in adaptive solutions-based approach for any problems presented; be a change agent who is comfortable holding others accountable; demonstrate strong leadership that is mission-focused.

Hiring for Helen Hunt Health Center in Old Town, Penobscot Pediatrics & Warren Center for Speech & Hearing in Bangor, and our Adult Wellness Center & Winterport Community Health Center’s in Bangor and Winterport.

In this role, you will collaborate in a dyad leadership model to oversee the practice leadership team and manage the daily operations of the clinic, cultivating a positive environment focused on patient-centered care. You must be engaged in adaptive solutions-based approach for any problems presented; be a change agent who is comfortable holding others accountable; demonstrate strong leadership that is mission-focused. Ready for the next adventure in your career? Apply today!

What’s it like to work at PCHC? Find out: https://www.youtube.com/watch?v=GyC3DFYq0zg

Schedule: Full-Time, Salaried, Monday-Friday, Schedule TBD (NOTE: This position requires an in-person presence in the clinics on a daily basis. Time will be split between the 2 clinics as appropriate.)

Highlights of the position:

• Collaborates effectively with Leadership team to lead and evaluate operations, ensuring patient-centered care and adherence to the organization’s policies, controls, and business needs.
• Practice Manager serves in a dyad leadership model with the Medical Director, under the guidance/oversight of the Executive Division Director and Executive Clinical Director.
• Interfaces with the Leadership team to oversee the daily work activities and employee schedules, troubleshooting challenges that arise and delegating to the appropriate supervisor.
• Acts as a positive role model in supporting the mission and performance goals of the clinic. Fosters a culture of accountability, communication, collaboration and continuous improvement.
• Supervises a team of management and assigned support staff, providing mentoring, coaching, and performance management as appropriate.
• Collaborates to manage provider performance as needed.
• Collaborates to develop strategic plans to improve efficiency and effectiveness within the clinic.
• Champions efforts to seek continuous improvement and implement best practices.
• Actively participates in and initiates Quality Improvement activities. Provides leadership, training, and auditing to improve practice goals.
• Serves as Liaison to EDD, collaborating on decision making and communicating important changes, initiatives, and updates.
• Serves as an ambassador for PCHC, representing the organization to both internal and external partners. Works collaboratively with all partners to advance the mission of PCHC

Education and Experience:

• Bachelor’s degree in healthcare, business, or related field; or equivalent combination of education and/or relevant experience or certifications required.
• Four years of healthcare or relevant leadership/ management experience is minimally required.
• Experience at an FQHC, outpatient healthcare, and/or project management is preferred.
• Valid driver’s license with an acceptable driving record and/or an appropriate length of driving experience for insurance purposes is required.  Any concerns raised by the results of a driving record check will be subject to an individualized review to determine whether the infraction is relevant to the individual’s ability to perform the responsibilities of the position, in accordance with PCHC’s Automobile Safety and Background Check policy.

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing recruitment@pchc.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.