Maine DHHS Transportation Survey for Health Care Providers and Human Service Agencies

The Maine Department of Health and Human Services (DHHS) is conducting a quality assessment of its transportation programs, including transportation offered through:

  • Office of Child and Family Services
  • Office of Behavioral Health
  • Office of MaineCare Services (Non-Emergency Transportation)

As a health care provider or human service agency that provides services to DHHS beneficiaries who use one or more of these transportation programs, are invited to participate in a survey. It will take about 15 minutes to complete and is available online until November 6, 2020. Survey results will be used to guide improvements to DHHS’ transportation programs that will help ensure adequate and quality access for DHHS beneficiaries.

Please take the survey and let them know how DHHS transportation programs are performing in regard to reliability and service quality when clients are transported to and from your facilities. They would like to know more about the impact that DHHS transportation has on your organization and clients.

In addition to the survey, DHHS is hosting listening sessions for DHHS beneficiaries in October and November to hear about their experiences with the DHHS transportation programs. They welcome your participation and encourage you to join any meeting that fits your schedule. Discussions will be focused by geographic area, but your comments are welcome regardless of which part of the state you serve.

If you need the survey in an alternate format or interpreter assistance during the listening sessions, please contact Laura Brown in advance by email at or phone at (813) 482-8828.

Improve Health Center Comprehensive Care Models

The Comprehensive Care Learning Collaborative is a 4-month participatory learning experience offered by the National Health Center Training and Technical Assistance Partners (NTTAP), funded by the Health Resources and Services Administration, and hosted by Community Health Center, Inc. (CHC) in Middletown, CT. The Collaborative is designed to provide Federally Qualified Health Centers (FQHCs) that are beginning or restarting their move to high performance team-based comprehensive primary care with knowledge about the basic principles and best practices of care and the strategies to plan for implementation.  The Collaborative will consist of four videoconference learning sessions with primary care teams from across the country. The action periods between sessions will include assignments and deliverables and calls between health center coaches and CHC mentor coaches to facilitate the uptake of the intervention.

The learning collaborative begins mid-November and is FREE for health centers to join.
Applications are open until November 16th.

For more information, please contact