Everyday Leadership: Foundations for Supportive Supervision in FQHCs

Quick Links:
Registration – Sept. 10, 2025
Registration – Sept. 24, 2025
Registration – Oct. 8, 2025

Join us for this free, 3-part virtual training series, designed for supervisors, team leads, and frontline managers working in FQHCs. Whether you’re new to supervision or have years of experience, this series offers tools, reflective practices, and strengths-based tools to support ongoing growth and comfort with supervision.

Once registered for a session, you will receive a confirmation email with Zoom access details and a calendar hold for that specific date. While we recommend attending all three sessions, participation in every session is not required.

Foundations of Strengths-Based Supervision
September 10, 12:00 -1:00 pm

Participants will learn:

• Core Concepts of a strengths-based model of supervision -Setting and reinforcing expectations
• Building trust and psychological safety
• Feedback using a strengths perspective

Strategies for Navigating Burnout, Wellness, and Focusing on Resiliency-Informed Supervision
September 24, 12:00 – 1:45pm

Participants will learn how to:

• Apply trauma and resiliency-informed principles to navigate conflict or misalignment
• Identify signs of burnout in selves and team members; apply practical skills for self-regulation and for navigating interpersonal challenges.
• Use strategies to restore trust and relationship after tension or miscommunication
• Balance leadership expectations with personal boundaries and well-being in high-stress settings

Fostering a Culture of Growth & Learning
October 8, 12:00 – 1:00pm

Participants will learn:

• Coaching techniques for everyday use
• Feedback that motivates and guides
• Fostering professional development

Meet Your Facilitator
Hillary Colcord is the Chief of Culture at MPCA, where she focuses on organizational culture and wellness, as well as member-facing presentations on workplace safety and staff resilience. Hillary has been with MPCA since 2019 and brings extensive experience working in low-barrier settings with people experiencing chronic homelessness, providing front-line services as well as developing programs and strategies to support staff in meeting complex community needs. Hillary holds a B.A. in Sociology from Suffolk University, and a Master of Social Work (MSW) from the University of New England.

Questions? Contact Leslie Lorentzen, llorentzen@mepca.org.