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Quick Links: Registration This interactive session provides practical guidance for implementing effective screening processes to identify and respond to patients’ non-clinical factors of health. Participants will explore evidence-based strategies for conducting empathic conversations and for connecting patients to appropriate internal … Read More |
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Quick Links: Registration (This webinar is for MPCA members only) The quality of customer service in community healthcare significantly influences the health of patients and the health center itself, yet in today’s fast-paced and challenging landscape, health centers may find … Read More |
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Quick Links: Registration Join us for this timely and informative training as we explore the essentials of making warm referrals to community services, including tracking follow-through and strengthening partner relationships. Attendees will walk away with a better understanding of: Creating and … Read More |
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Quick Links: Registration (This webinar is for MPCA members only) Providing a high level of customer service is crucial to achieving your health center’s mission and effectively serving your community, and service excellence is both a mindset and a skill … Read More |
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