Quick Links: Registration (This webinar is for MPCA members only) In Federally Qualified Health Centers, support staff manage patients in crisis amid packed schedules, interruptions, and rushed hallway talks. Misunderstandings and emotional flare-ups in these settings easily lead to conflict, … Read More

Quick Links: Registration (This webinar is for MPCA members only) The quality of customer service in community healthcare significantly influences the health of patients and the health center itself, yet in today’s fast-paced and challenging landscape, health centers may find … Read More

Quick Links: Registration (This webinar is for MPCA members only) Providing a high level of customer service is crucial to achieving your health center’s mission and effectively serving your community, and service excellence is both a mindset and a skill … Read More

Quick Links: Registration (This webinar is for MPCA members only) Clinical support staff are the backbone of Federally Qualified Health Centers, fielding constant demands, managing complex patient needs, and absorbing stress from every direction. This training shines a light on … Read More

Quick Links: Registration This 2-part training will review federal requirements and discuss best practices for developing and maintaining a health center’s comprehensive emergency management program. The value of using the Integrated Preparedness Cycle (IPC) to guide all-hazards emergency preparedness activities … Read More

Sexual Assault - Webinar March 18, 2026 | 12:00 - 1:00pm | Register Interpersonal violence is an epidemic in our culture with significant short and long-term health implications. We will embark on a year-long webinar series to understand these topics. … Read More

MePCA PSO Safe Table: Intimate Partner Violence Series Wrap-up June 17, 2026 | 12:00 - 1:00pm | Register Interpersonal violence is an epidemic in our culture with significant short and long-term health implications. We will embark on a year-long webinar … Read More